If you have any specific questions about ordering your wheels, the company's Web site will probably already have an answer waiting for you. Discount Tire Direct's Web site has quite an extensive breakdown of questions, concerns, and answers to both. Along with answering the ever important "why won't I get a full refund" question (which, incidentally, is usually caused by the customer not returning a wheel correctly packaged), Discount Tire's site also explains how to place an order both online and through the phone, trouble shoots browser compatibility issues, and offers a phone number and e-mail address in case you need more assistance.
At eurotuner, we've ordered our fair share of wheels and tires, and we quickly formed our own opinions on what is the best way to order parts. We've discovered ordering online is hands down the best method as long as you know exactly what you need. If you think you may have a question or you're mildly unsure about something, dial the phone number and sit on hold for a couple minutes-believe us, it will be well worth your time. We highly recommend knowing what you're ordering before you click the "order" button. If you order your wheels and you change your mind later on, most companies will allow you to return the wheels as long as they are in the same condition you received them in. However, some companies may charge you shipping costs as well as restocking, dismounting, and cleaning fees. Granted, these fees are less then purchasing a new set of wheels and tires that you don't want, but it's money you could have saved by simply knowing what you wanted before you ordered.
Source: Discount Tire Direct, 800/589-6789, www.discounttiredirect.com